I am with your wife. Because my employer is windows based I am forced to live in both worlds. At work I call tech support at least once a week to fix some stupid thing that happened with my windows laptop.
They have everything so locked down I can't change much of anything. So how do these issues keep coming up? Nargles probably.
My first experience with computers was going to work with my Dad who at the time was running punch card machines. (almost everyone will have to Google that)
Thanks for the thoughtful article.